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Plymouth Rock Auto Insurance Review

Monday, 16 December 2013 15:40

Plymouth Rock Assurance is an insurance provider based out of Boston, Massachusetts that offers its auto products to the states of Massachusetts and Connecticut. It is a major provider of auto insurance in those states, and is known for being a financially stable and somewhat innovative company with a modern website and a unique rewards program. Plymouth Rock may be a good choice for insurance seekers in the two states where it sells auto insurance, as the company can likely compete with other insurance providers in the region to offer affordable premiums and good coverage options.

Company Background Information

Plymouth Rock Assurance was founded in 1982 by Jim Stone who formerly worked as the insurance commissioner for the State of Massachusetts. The company was founded by Stone to provide a better level of customer support and a rewarding workplace for employees. At the moment it offers insurance in 3 main states: Connecticut and Massachusetts through a network of over 500 licensed agents. The company was rated A- by A.M. Best for its excellent financial stability. The company was given 3 out of 5 power circles for overall customer satisfaction in the New England region most recently by J.D. Power.

Pros of Plymouth Rock Auto Insurance

  • Financially stable insurance company
  • Variety of available discounts

Cons of Plymouth Rock Auto Insurance

  • Not available in every state


Numerous discounts are offered including the following:

  • Companion policy discount for adding on home, condo or renters insurance
  • eDocument discount for using paperless billing
  • Anti-theft discount for installing anti-theft devices
  • Driving training discount for inexperienced drivers who take a course
  • Good student discount for college students with a GPA over 3.0
  • Age 65 or older discount
  • Discounts for policies issued more than 7 days before the effective date
  • Paid in full discount
  • And others

There are also discounts for products and services through affiliated retailers.

Types of Insurance Offered

Plymouth Rock offers personal and commercial auto and home insurance and offers a discount for purchasing both. The company has a unique rewards program that offers supplementary coverage for cell phones, laptops and personal belongings.


The website is quite modern with detailed information for their customers in Connecticut and Massachusetts. Residents of other states can get a quote directly from the website. Claims can be reported through the website and claims status can be checked as well. Paperless bills are accessible through the website and detailed information about discounts and the available auto insurance programs is offered. The website also has a unique gas price finder that finds the lowest gas prices in a particular area.

Customer Reviews

Customer reviews of Plymouth Rock auto insurance are mixed online. Satisfied customers mention that the company offers good rates for their auto insurance policies, and competitive rates for drivers without a history. Other satisfied customers were happy with the discounts that were provided. Unhappy customers mentioned that they dropped coverage unexpectedly, gave lower than expected payouts for their claims, had trouble with claims processing, and other issues.

Plymouth Rock


Plymouth Rock is a good choice for auto insurance shoppers in the two states where it sells auto insurance because of the many discounts that it has and unique rewards program. Although customer reviews are mixed online, there are many positive reviews of customers who have had a good experience with the company. The recent J.D. Power rating of 3 out of 5 power circles attests to the fact that their customer service is at least average for the industry. If you are looking for auto insurance now can compare premium rates from Plymouth Rock and other insurance providers just by entering your zip code in the form on this page.

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