Bear River Mutual Insurance Company offers auto and a few other insurance products exclusively in the state of Utah. It is a well-established company with over 100 years of experience that has strong financials and a reputation for offering inexpensive auto insurance to the local market. Its products are sold through local agents. There is relatively little information about the company’s customer service practices, but the reviews online are generally mixed with some customers having positive experiences due to the low rates that are offered, and others having difficulties with claims processing.
The Alabama Farmers Federation offers auto insurance and several other insurance products to both farmers and regular consumers in 12 states. It is a financially stable company with a large customer base and an established history of financial success. The auto insurance coverage options offered by Alfa are diverse, and there is a large range of other insurance products offered as well. There are also many discounts that residents of Alabama and other Alfa insurance states may be eligible for, however the company has been the subject of multiple negative reviews regarding customer service issues.
Chubb auto insurance is sold through Chubb Group, one of the largest and most financially successful global insurance companies in the world. The company specializes in selling premium auto insurance for luxury vehicle owners and collectible car owners, but offers a wide range of insurance products for other vehicles as well. Chubb is highly rated for its financial strength but there is little information about its customer service practices, other than the fact that it is a popular insurance choice among wealthy Americans.
Ameriprise Auto & Home offers auto insurance in 33 states and is a rapidly growing provider that offers several different products. The company is known for recently partnering with Costco to offer Costco branded insurance, but it also sells insurance through its Ameriprise brand. It has received high reviews from J.D. Power and other review organizations for its customer service and customer satisfaction, and it is backed by a financially stable financial services company. The company’s auto insurance has received mixed reviews online in spite of the positive reviews from independent organizations.
Auto-Owners is a well-established and financially sound insurance company that offers auto insurance in 26 states and is known for being a leader in customer service and financial strength in the regions where it sells insurance. It is one of the top 25 largest auto insurance providers in the United States and one of the few companies to receive a prestigious A++ rating from A.M. Best. It has been rated very highly by third party review companies for its customer service and offers a huge range of different insurance coverage options for vehicles. It also offers coverage for many different types of vehicles that other providers may not cover.
Armed Forces auto insurance is sold through Armed Forces Insurance, a well-established and financially stable insurance company that specializes in selling insurance products and a few financial products to the military. It is consistently rated highly for its financial stability, however there is relatively little information about its customer service practices online, most likely due to the fact that it is not one of the largest insurance companies in the United States. It is an alternative choice to USAA and other insurance companies that restrict their membership only to the military and their family members.
Affirmative Insurance Holdings sells Affirmative branded auto insurance in 11 states to high risk and non-standard drivers who are having trouble finding coverage options. The company has received some negative reviews and the financial stability ratings from A.M. Best are largely negative. The type of insurance products offered varies from one state to another, and the company is more of an insurance marketing service rather than a major provider. Customer reviews mentioned difficulties with claims processing and various other customer support issues, but there are few overall reviews of the company aside from some complaints on the company’s BBB page.
AIPSO is a national service provider that functions as a non-profit organization intended to make auto insurance available to the “residual market” or the auto insurance market that cannot find coverage voluntarily due to risk factors that make them ineligible. This market represents less than 1% of the total market but is still a significant customer base with unique needs. AIPSO ensures that the companies offering auto insurance to this market are providing adequate services and meeting the unique needs of this particular consumer group.
Citizens auto insurance is sold by Citizens Insurance, and the parent company is Hanover Insurance, one of the largest insurance companies in the U.S. Most of Hanover’s insurance business does not come from its auto insurance product lines, however in spite of this it is the 24th largest auto insurance company in the United States. Citizens offers unique discounts for residents of the state of Massachusetts as well as a wide range of coverage options and supplementary insurance add-ons. It is a financially stable and established insurance company backed by a large and stable publicly traded company.
Commerce West is a division of Commerce Group, and Commerce Group is owned by MAPFRE S.A., one of the largest insurance companies in the world. Commerce West underwrites insurance for the states of California, Arizona and Oregon and was first established in 1948. It is not one of the most notable auto insurance companies of the West Coast region, however it is a division of one of the largest national auto insurance companies. There is a relative lack of information on Commerce West’s customer support, but Commerce Group as a whole was rated average in the New England region of the United States for customer support satisfaction.